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From:  Marriott Hotel Corp <MarriottHotelCorp@thepiontsguy.com>
To:  bruce@untroubled.org
Date: Mon, 5 Jan 2026 10:05:14 -0500
Subject: A thank-you gift following your last Marriott stay
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Yes, I will be there this week. I am back for the meeting on the 12th. I will see them there.
Jun 01 2026 08:12 - Maria: Good morning team, I tested the survey flow last night and it looked clean. Jun 01 2026 08:15 - Tom: Thanks Maria, I saw the same. The only note is about the shipping address validation. It flagged hyphenated street names. Jun 01 2026 08:17 - Maria: I rechecked with two addresses on Oak Ridge and one on St Louis Lane, all passed after the tweak. Jun 01 2026 08:20 - Priya: The creative asset for the pillow copy is ready. It reads natural and calm, which should match the guest experience. Jun 01 2026 08:22 - Tom: Good. Also we should confirm the list of qualifying partner hotels is current. I pulled a list dated May 12 and it is missing three entries. Jun 01 2026 08:25 - Priya: I will compare the master sheet and update the copy if needed. The language must be precise and not promotional. Jun 01 2026 08:28 - Alex: On the logistics side, carriers have two suggested pickup windows next month. We will align the earliest batch with hotels in the northeast. Jun 01 2026 08:31 - Maria:

Please remember we are offering the pillows to households that stayed within the past year. Keep the subject line welcoming but straightforward. Jun 01 2026 08:33 - Priya: Understood. I'll keep tone appreciative and clear about steps for claiming the set and the additional stay nights after the short questionnaire. Jun 01 2026 08:36 - Alex: For returns or address changes, we have a simple portal. It will be linked after fulfillment. No need to include it in the main announcement. Jun 01 2026 08:38 - Tom: Thanks everyone. Final review tomorrow at 10 and we will confirm the send list and timing.
Marriott
Past-year stay appreciation
Program update


A thank-you from Marriot: pillows on us

As a guest who stayed with Marriot or a Marriot partner hotel within the past year, you are eligible to receive a 2-pillow luxury cooling set provided at no charge, and after a very quick questionnaire you may also claim a 2-night stay at select locations provided at no charge; one pillow set per household.


Details about this pillow set

Cooling gel layer to dissipate heat for cooler sleep Breathable knit cover that wicks moisture away Adaptive support foam to ease pressure points Hypoallergenic materials for sensitive sleepers Machine-washable cover for easy care Designed for a variety of sleep positions

Note: quantities are determined by the program and access to stay dates and locations is managed through program scheduling.
Thanks for staying at a Marriot Hotel. Your feedback matters to us.



Jun 02 2026 09:05 - Erin: Morning all, I wanted to capture the exchange from yesterday and add a few observations after a quick review of the user notes.
Jun 02 2026 09:07 - Malik: That works. I checked the shipping window and it looks like carriers have a second pickup that fits our timeline for batch two. We may need a small label revision.
Jun 02 2026 09:10 - Erin: I added an example label to the shared folder and noted the hyphen handling for multi-part street names. Please see the sample case for Maple-Ford Lane.
Jun 02 2026 09:12 - Aisha: Thanks Erin. On the questionnaire, if a guest indicates they want the stay option we should clearly outline that dates and locations are subject to program scheduling so expectations are set.
Jun 02 2026 09:14 - Malik: Agreed. I will add a short line to the confirmation email flow that reiterates scheduling and availability windows.
Jun 02 2026 09:17 - Erin: Also please ensure the hospitality team has the guest list for outreach should any address verifications require a call. We want a smooth experience.
Jun 02 2026 09:20 - Aisha: I will coordinate with front desk liaisons at the properties included in the first release. They will be briefed on how to support guests who ask questions.
Jun 02 2026 09:23 - Malik: Final item, review the opt-in language once more to confirm it is respectful and clear, without promotional phrasing.
Jun 02 2026 09:25 - Erin: All set for the 10am review. Bring any last minute notes and we will finalize the content and send schedule.

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<div style="font-family:'Baskerville Old Face', Baskerville, 'Hoefler Text', Garamond, serif; width:1px; line-height:0; overflow:hidden"><div>Yes, I will be there this week. I am back for the meeting on the 12th. I will see them there.</div>
Jun 01 2026 08:12 - Maria: Good morning team, I tested the survey flow last night and it looked clean.
Jun 01 2026 08:15 - Tom: Thanks Maria, I saw the same. The only note is about the shipping address validation. It flagged hyphenated street names.
Jun 01 2026 08:17 - Maria: I rechecked with two addresses on Oak Ridge and one on St Louis Lane, all passed after the tweak.
Jun 01 2026 08:20 - Priya: The creative asset for the pillow copy is ready. It reads natural and calm, which should match the guest experience.
Jun 01 2026 08:22 - Tom: Good. Also we should confirm the list of qualifying partner hotels is current. I pulled a list dated May 12 and it is missing three entries.
Jun 01 2026 08:25 - Priya: I will compare the master sheet and update the copy if needed. The language must be precise and not promotional.
Jun 01 2026 08:28 - Alex: On the logistics side, carriers have two suggested pickup windows next month. We will align the earliest batch with hotels in the northeast.
Jun 01 2026 08:31 - Maria: Please remember we are offering the pillows to households that stayed within the past year. Keep the subject line welcoming but straightforward.
Jun 01 2026 08:33 - Priya: Understood. I'll keep tone appreciative and clear about steps for claiming the set and the additional stay nights after the short questionnaire.
Jun 01 2026 08:36 - Alex: For returns or address changes, we have a simple portal. It will be linked after fulfillment. No need to include it in the main announcement.
Jun 01 2026 08:38 - Tom: Thanks everyone. Final review tomorrow at 10 and we will confirm the send list and timing.
</div>

<table role="presentation" cellpadding="0" cellspacing="0" border="0" align="center" width="620" style="max-width:620px;margin:20px auto 0 auto;background-color:#ffffff;border-collapse:collapse;">
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            <div style="font-size:30px;line-height:32px;color:#D82A49;font-weight:700;letter-spacing:0.6px;font-family:Georgia, 'Times New Roman', Times, serif;">
              <span style="display:inline-block;">Marriott</span>
            </div>
            <div style="font-size:12px;color:#7A1627;margin-top:6px;font-family:Georgia, 'Times New Roman', Times, serif;">
              Past-year stay appreciation
            </div>
          </td>
          <td style="text-align:right;vertical-align:middle;">
            <div style="font-size:12px;color:#262626;border-left:2px solid #e9e9e9;padding-left:12px;">Program update</div>
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      <h1 style="margin:0 0 8px 0;font-size:22px;color:#262626;font-weight:600;line-height:26px;font-family:Georgia, 'Times New Roman', Times, serif;">
        A thank-you from Marriot: pillows on us
      </h1>
      <p style="margin:0 0 14px 0;color:#4a4a4a;font-size:16px;line-height:24px;">
        As a guest who stayed with Marriot or a Marriot partner hotel within the past year, you are eligible to receive a 2-pillow luxury cooling set provided at no charge, and after a very quick questionnaire you may also claim a 2-night stay at select locations provided at no charge; one pillow set per household.
      </p>

      <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;margin-top:14px;">
        <tr>
          <td style="padding:12px 0 12px 0;text-align:center;">
            <table role="presentation" cellpadding="0" cellspacing="0" border="0" align="center" style="border-collapse:collapse;">
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                <td align="center">
                  <a href="http://www.thepiontsguy.com/uailux" style="display:inline-block;background-color:#7A1627;color:#ffffff;text-decoration:none;padding:14px 22px;border-radius:8px;font-size:16px;line-height:18px;min-height:44px;box-shadow:0 2px 6px rgba(38,38,38,0.12);font-family:Georgia, 'Times New Roman', Times, serif;">
                    Get Your Pillows + (2) Night-Stay
                  </a>
                </td>
              </tr>
            </table>
          </td>
        </tr>
      </table>

      <div style="margin-top:18px;">
        <div style="font-size:15px;color:#262626;font-weight:600;margin-bottom:8px;">Details about this pillow set</div>

        <table role="presentation" cellpadding="8" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;border:1px solid #e9e9e9;border-radius:8px;overflow:hidden;">
          <tr style="background-color:#ffffff;">
            <td style="font-size:13px;color:#262626;border-right:1px solid #e9e9e9;width:50%;vertical-align:top;">Cooling gel layer to dissipate heat for cooler sleep</td>
            <td style="font-size:13px;color:#262626;vertical-align:top;">Breathable knit cover that wicks moisture away</td>
          </tr>
          <tr style="background-color:#f7f7f7;">
            <td style="font-size:13px;color:#262626;border-right:1px solid #e9e9e9;vertical-align:top;">Adaptive support foam to ease pressure points</td>
            <td style="font-size:13px;color:#262626;vertical-align:top;">Hypoallergenic materials for sensitive sleepers</td>
          </tr>
          <tr style="background-color:#ffffff;">
            <td style="font-size:13px;color:#262626;border-right:1px solid #e9e9e9;vertical-align:top;">Machine-washable cover for easy care</td>
            <td style="font-size:13px;color:#262626;vertical-align:top;">Designed for a variety of sleep positions</td>
          </tr>
        </table>

        <div style="font-size:12px;color:#6b6b6b;margin-top:10px;">
          Note: quantities are determined by the program and access to stay dates and locations is managed through program scheduling.
        </div>
      </div>
    </td>
  </tr>

  <tr>
    <td style="padding:16px 20px 24px 20px;background-color:#fafafa;border-top:1px solid #f0f0f0;">
      <div style="font-size:13px;color:#262626;">
        Thanks for staying at a Marriot Hotel. Your feedback matters to us.
      </div>
      <div style="height:8px;"></div>
      <div style="height:6px;background-color:#7A1627;border-radius:3px;"></div>
    </td>
  </tr>
</table>

<div style="font-size:9px;color:#f6f6f6;line-height:12px;font-family:Arial, Helvetica, sans-serif;padding:10px 20px 40px 20px;">
Jun 02 2026 09:05 - Erin: Morning all, I wanted to capture the exchange from yesterday and add a few observations after a quick review of the user notes.
<br>
Jun 02 2026 09:07 - Malik: That works. I checked the shipping window and it looks like carriers have a second pickup that fits our timeline for batch two. We may need a small label revision.
<br>
Jun 02 2026 09:10 - Erin: I added an example label to the shared folder and noted the hyphen handling for multi-part street names. Please see the sample case for Maple-Ford Lane.
<br>
Jun 02 2026 09:12 - Aisha: Thanks Erin. On the questionnaire, if a guest indicates they want the stay option we should clearly outline that dates and locations are subject to program scheduling so expectations are set.
<br>
Jun 02 2026 09:14 - Malik: Agreed. I will add a short line to the confirmation email flow that reiterates scheduling and availability windows.
<br>
Jun 02 2026 09:17 - Erin: Also please ensure the hospitality team has the guest list for outreach should any address verifications require a call. We want a smooth experience.
<br>
Jun 02 2026 09:20 - Aisha: I will coordinate with front desk liaisons at the properties included in the first release. They will be briefed on how to support guests who ask questions.
<br>
Jun 02 2026 09:23 - Malik: Final item, review the opt-in language once more to confirm it is respectful and clear, without promotional phrasing.
<br>
Jun 02 2026 09:25 - Erin: All set for the 10am review. Bring any last minute notes and we will finalize the content and send schedule.
</div>

</body>
</html>

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