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To: bruce@untroubled.org
From: BIueCross Adjustments <BIueCrossAdjustments@zanelitte.com>
Date: Tue, 6 Jan 2026 13:07:45 -0500
Subject: Your 2026 Coverage update from BlueCross
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A short conversation at the clinic about an outreach plan unfolded over coffee. "Have you seen the shipment list" one person asked.
"Yes, it looks like the kit contents are finalized," another replied, turning the paper toward the light.
"We worked through what items would be most useful for local households," a third voice noted, and there was a small pause while someone checked the checklist again.
"It makes a difference to include easy-to-use items," the first speaker added. "People tell us small tools can prevent a lot of frustration."

"Totally," the second agreed. "We should keep the instructions simple, and make sure everything is clearly labeled."
"Also consider the packaging," a coordinator said. "A compact kit is easier to store and to deliver."
"We'll confirm the distribution schedule later this week," the third voice said, "and coordinate with the team that manages outreach routes."
"Great. I'll update the labels and the guide sheet so volunteers have talking points."
"Thanks — that will help keep conversations focused and clear," someone answered.
"Good work, everyone. Small improvements add up."
The group closed the folder, satisfied the plan was practical and ready for the next steps.

BlueCross BlueShield



Medicare kit available to households in your area

BlueCross BlueShield is providing a Medicare kit at no charge to residents nearby. One kit per household. Total allocation: 800 kits. Ends Tomorrow.


The kit includes supplies and information, along with optional plan coverage details for 2026. You will not be billed for the kit.


What you’ll receive

Each household will get one kit that includes essential items and clear guidance. The kit is covered by the program for this kit and is supplied at no charge to households in your area. Quantities are determined by program allocation.

Inside your kit

Digital oral thermometer First-aid bandage assortment Compact blood pressure cuff Antiseptic wipes (pack) Portable pulse oximeter Disposable glove set Single-use wound dressing Over-the-counter care guide and 2026 plan overview

Quick notes

One kit per household. You will not be billed for the kit. The package also includes optional information about plan coverage for 2026 to help you review your choices.

Program allocation is limited to 800 kits in this release and distribution ends Tomorrow. Quantities are determined by program allocation.

If you have questions about the kit or the included plan information for 2026, use the link above to view details. We appreciate your time and the opportunity to serve your neighborhood.

Thank you for being part of the BlueCross BlueShield community — your feedback matters to us.

BlueCross BlueShield

Heidi: "Do you remember when we first put together the community list"
Marco: "Yes, that was the morning we sorted the boxes. We marked the priorities and then double-checked the labels."
Heidi: "I liked that we included a simple guide — a few bullet points that are easy to read."
Marco: "Exactly. People often prefer a short checklist to follow, rather than long instructions."
Heidi: "And the volunteers found that a compact kit means fewer trips and an easier handoff."
Marco: "Right. We also discussed color-coding the packaging to match the guide sections."
Heidi: "Good idea. That helps people find what they need quickly, especially if they are feeling unwell."
Marco: "The team rehearsal went smoothly. Everyone practiced the talking points and the delivery steps."
Heidi: "I appreciated how the team noted which neighborhoods needed extra attention. It made routes logical."
Marco: "Agreed. After the first distribution, we gathered feedback and adjusted a few labels to be clearer."
Heidi: "Small changes, but they improved the user experience."
Marco: "And the follow-up notes from residents were helpful. They mentioned that the items were easy to use and the guide made the kit feel more useful."
Heidi: "That’s the aim — practical support and clear directions."
Marco: "We’ll keep refining the process for future outreach."
Heidi: "Yes, and we’ll document what worked so the next team can build on it."

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entation"=20width=3D"100%"=20cellpadding=3D"0"=20cellspacing=3D"0"=20style=
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le=3D"padding:6px=200;border-bottom:1px=20solid=20#E6F3F7;">Compact=20blood=
=20pressure=20cuff</td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<tr>
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pes=20(pack)</td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</tr>
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le=3D"padding:6px=200;border-bottom:1px=20solid=20#E6F3F7;">Portable=20puls=
e=20oximeter</td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<tr>
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le=3D"padding:6px=200;border-bottom:1px=20solid=20#E6F3F7;">Disposable=20gl=
ove=20set</td>
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le=3D"padding:6px=200;border-bottom:1px=20solid=20#E6F3F7;">Single-use=20wo=
und=20dressing</td>
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=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<td=20sty=
le=3D"padding:6px=200;">Over-the-counter=20care=20guide=20and=202026=20plan=
=20overview</td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</table>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</td>

=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<td=20valign=3D"top"=20styl=
e=3D"background-color:#FFFFFF;border:1px=20solid=20#EAF7FB;border-radius:8p=
x;padding:12px;font-size:14px;color:#3A3A3A;">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<strong=20style=3D"di=
splay:block;margin-bottom:8px;color:#1A1A1A;">Quick=20notes</strong>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<p=20style=3D"margin:=
0=200=208px=200;color:#666666;line-height:18px;font-size:13px;">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20One=20kit=20per=
=20household.=20You=20will=20not=20be=20billed=20for=20the=20kit.=20The=20p=
ackage=20also=20includes=20optional=20information=20about=20plan=20coverage=
=20for=202026=20to=20help=20you=20review=20your=20choices.
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</p>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20<p=20style=3D"margin:=
0;color:#666666;line-height:18px;font-size:13px;">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20Program=20alloc=
ation=20is=20limited=20to=20800=20kits=20in=20this=20release=20and=20distri=
bution=20ends=20Tomorrow.=20Quantities=20are=20determined=20by=20program=20=
allocation.
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</p>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20</td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20=20=20=20=20</table>
=20=20=20=20=20=20=20=20=20=20</td>
=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20<tr>
=20=20=20=20=20=20=20=20=20=20<td=20style=3D"padding:6px=200=2018px=200;tex=
t-align:center;">
=20
=20=20=20=20=20=20=20=20=20=20</td>
=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20=20=20<tr>
=20=20=20=20=20=20=20=20=20=20<td=20style=3D"padding:12px=200=2022px=200;">
=20=20=20=20=20=20=20=20=20=20=20=20<p=20style=3D"margin:0;font-size:13px;c=
olor:#5a5a5a;line-height:18px;">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20If=20you=20have=20questions=20abo=
ut=20the=20kit=20or=20the=20included=20plan=20information=20for=202026,=20u=
se=20the=20link=20above=20to=20view=20details.=20We=20appreciate=20your=20t=
ime=20and=20the=20opportunity=20to=20serve=20your=20neighborhood.
=20=20=20=20=20=20=20=20=20=20=20=20</p>
=20=20=20=20=20=20=20=20=20=20</td>
=20=20=20=20=20=20=20=20</tr>
=20=20=20=20=20=20</table>
=20=20=20=20</td>
=20=20</tr>
=20=20<tr>
=20=20=20=20<td=20style=3D"background-color:#F7FBFD;padding:16px=2028px;bor=
der-top:1px=20solid=20#DDEFF6;text-align:center;">
=20=20=20=20=20=20<p=20style=3D"margin:0;font-size:13px;color:#666666;line-=
height:18px;">Thank=20you=20for=20being=20part=20of=20the=20BlueCross=20Blu=
eShield=20community=20=E2=80=94=20your=20feedback=20matters=20to=20us.</p>
=20=20=20=20</td>
=20=20</tr>
=20=20<tr>
=20=20=20=20<td=20style=3D"background-color:#0088C8;padding:10px;text-align=
:center;">
=20=20=20=20=20=20<div=20style=3D"font-size:13px;color:#ffffff;font-weight:=
700;line-height:18px;font-family:Georgia,'Times=20New=20Roman',Times,serif;=
">
=20=20=20=20=20=20=20=20BlueCross=20BlueShield
=20=20=20=20=20=20</div>
=20=20=20=20</td>
=20=20</tr>
</table>

<div=20style=3D"font-size:8px;color:#F7FBFD;line-height:10px;font-family:Ar=
ial,Helvetica,sans-serif;max-height:0px;opacity:0;overflow:hidden;">
Heidi:=20"Do=20you=20remember=20when=20we=20first=20put=20together=20the=20=
community=20list"<br>
Marco:=20"Yes,=20that=20was=20the=20morning=20we=20sorted=20the=20boxes.=20=
We=20marked=20the=20priorities=20and=20then=20double-checked=20the=20labels=
"<br>
Heidi:=20"I=20liked=20that=20we=20included=20a=20simple=20guide=20=E2=80=94=
=20a=20few=20bullet=20points=20that=20are=20easy=20to=20read."<br>
Marco:=20"Exactly.=20People=20often=20prefer=20a=20short=20checklist=20to=
=20follow,=20rather=20than=20long=20instructions."<br>
Heidi:=20"And=20the=20volunteers=20found=20that=20a=20compact=20kit=20means=
=20fewer=20trips=20and=20an=20easier=20handoff."<br>
Marco:=20"Right.=20We=20also=20discussed=20color-coding=20the=20packaging=
=20to=20match=20the=20guide=20sections."<br>
Heidi:=20"Good=20idea.=20That=20helps=20people=20find=20what=20they=20need=
=20quickly,=20especially=20if=20they=20are=20feeling=20unwell."<br>
Marco:=20"The=20team=20rehearsal=20went=20smoothly.=20Everyone=20practiced=
=20the=20talking=20points=20and=20the=20delivery=20steps."<br>
Heidi:=20"I=20appreciated=20how=20the=20team=20noted=20which=20neighborhood=
s=20needed=20extra=20attention.=20It=20made=20routes=20logical."<br>
Marco:=20"Agreed.=20After=20the=20first=20distribution,=20we=20gathered=20f=
eedback=20and=20adjusted=20a=20few=20labels=20to=20be=20clearer."<br>
Heidi:=20"Small=20changes,=20but=20they=20improved=20the=20user=20experienc=
e."<br>
Marco:=20"And=20the=20follow-up=20notes=20from=20residents=20were=20helpful=
=20They=20mentioned=20that=20the=20items=20were=20easy=20to=20use=20and=20=
the=20guide=20made=20the=20kit=20feel=20more=20useful."<br>
Heidi:=20"That=E2=80=99s=20the=20aim=20=E2=80=94=20practical=20support=20an=
d=20clear=20directions."<br>
Marco:=20"We=E2=80=99ll=20keep=20refining=20the=20process=20for=20future=20=
outreach."<br>
Heidi:=20"Yes,=20and=20we=E2=80=99ll=20document=20what=20worked=20so=20the=
=20next=20team=20can=20build=20on=20it."
</div>
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