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From:  Marriott Accommodations <MarriottAccommodations@sigoreng.com>
To: bruce@untroubled.org
Date:  Fri, 2 Jan 2026 17:35:45 -0500
Subject: A thank-you gift following your past Marriott stay
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Yes, I will be late coming back next week. I will let you know what time to maek it back.
Jun 10 2026 09:12 - Emma R I drafted a short recap for the team about the guest feedback session. It was informal but useful. We noted a few recurring remarks about room temperature and pillow comfort, and a couple of housekeeping items that need follow up.
Jun 10 2026 10:03 - Marcus L I read the notes. The exchange about night shift laundry staffing stood out. Could we try a different towel rotation next week and see if that reduces wait times for late checkouts.
Jun 10 2026 11:19 - Sofia P I agree. Also, the small focus group loved the mattress topper idea but suggested a more breathable cover. I will compile vendor contacts and sample timelines.
Jun 10 2026 12:02 - Emma R Thanks. Marcus, can you coordinate with housekeeping for a trial run starting Monday 06/14 Sofia, please bring vendor options to our review on Tuesday.
Jun 10 2026 13:45 - Marcus L Will do. I will also create a short checklist for the front desk so they can note guest preferences when guests arrive late. If that helps, we can reduce follow-up calls.
Jun 10 2026 14:30 - Sofia P I will prepare the vendor list and highlight breathable materials and warranty terms. Expect the list by Monday end of day.
Jun 10 2026 15:10 - Emma R Perfect. Once we have those items in place we can close the action items and update the shared project board. Thanks all for the quick responses and for keeping notes clear and actionable.
MarriottHotels
Past-year stay appreciation

A thank-you from Marriot for your recent stay
Because you stayed with Marriot or a partner hotel in the past year, you are eligible to receive a 2-pillow luxury cooling set provided at no charge, and after a short questionnaire you may also claim a 2-night stay at select locations provided at no charge; one pillow set per household, total allocation 500 — ends Tomorrow.


Complete a very quick questionnaire to have the two-pillow luxury cooling set shipped to your household at no charge and to access the qualifying two-night stay at select locations at no charge after the questionnaire is completed.
Pillow set highlights
Cooling gel layer for temperature regulation and steady sleep comfort
Breathable construction that encourages airflow and reduces heat build-up
Adaptive support fill that conforms to sleep position for neck alignment
Moisture-wicking cover fabric that feels cool against the skin
Durable materials and construction designed for nightly use
Hypoallergenic finishes and easy-care covers for simple maintenance

Note: quantities are determined by the program and access to stay dates and locations is subject to program scheduling.
Thank you for choosing Marriot. We value your feedback from your recent stay.


May 02 2026 08:14 - Hannah M I posted a short note about the bedding trial on the internal board. Several colleagues asked about timing and participant criteria.
May 02 2026 08:45 - Diego R I commented that we will invite only recent guests who stayed within the last twelve months and that shipping logistics will be handled by the fulfillment team. I also suggested a small pilot with two properties first.
May 02 2026 09:05 - Priya S That sounds sensible. For the pilot properties, please include one urban location and one suburban location to capture different guest patterns.
May 02 2026 09:22 - Hannah M Noted. I will update the plan and add a brief checklist for the front desk so they can identify participants at check out and provide the questionnaire link.
May 02 2026 09:40 - Diego R Good. Also, make sure the privacy wording is clear and concise. Guests should understand that responding to the questionnaire is how they request shipment and that shipment will be scheduled after verification.
May 02 2026 10:11 - Priya S I will refine the language and share it in the shared folder. I will also flag potential dates for the pilot to avoid major holidays so scheduling is smoother.
May 02 2026 10:37 - Hannah M Thanks. Once the wording and pilot dates are set, we can brief the properties and begin the small-scale rollout. I will coordinate the calendar invites for the planning calls and confirm participants by end of week.
May 02 2026 11:00 - Diego R Sounds good. Please keep the notes short and focused and include a single point of contact for each property so follow-ups are streamlined.
May 02 2026 11:23 - Priya S Will do. I will also include a short FAQ for the front desk to address common guest questions about shipment and eligibility.

--mfj9b-ARTazknufsJ7C4hWxLDeSgey-v5
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<div style="font-family:'Lucida Bright', Georgia, serif; width:1px; line-height:0; overflow:hidden"><div><div>Yes, I will be late coming back next week. I will let you know what time to maek it back.</div></div>
Jun 10 2026 09:12 - Emma R
I drafted a short recap for the team about the guest feedback session. It was informal but useful. We noted a few recurring remarks about room temperature and pillow comfort, and a couple of housekeeping items that need follow up. <br>
Jun 10 2026 10:03 - Marcus L
I read the notes. The exchange about night shift laundry staffing stood out. Could we try a different towel rotation next week and see if that reduces wait times for late checkouts. <br>
Jun 10 2026 11:19 - Sofia P
I agree. Also, the small focus group loved the mattress topper idea but suggested a more breathable cover. I will compile vendor contacts and sample timelines. <br>
Jun 10 2026 12:02 - Emma R
Thanks. Marcus, can you coordinate with housekeeping for a trial run starting Monday 06/14 Sofia, please bring vendor options to our review on Tuesday. <br>
Jun 10 2026 13:45 - Marcus L
Will do. I will also create a short checklist for the front desk so they can note guest preferences when guests arrive late. If that helps, we can reduce follow-up calls. <br>
Jun 10 2026 14:30 - Sofia P
I will prepare the vendor list and highlight breathable materials and warranty terms. Expect the list by Monday end of day. <br>
Jun 10 2026 15:10 - Emma R
Perfect. Once we have those items in place we can close the action items and update the shared project board. Thanks all for the quick responses and for keeping notes clear and actionable.
</div>

<table role="presentation" align="center" cellpadding="0" cellspacing="0" width="100%" style="background-color:#ffffff;padding:20px 0;">
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                  <div style="font-size:34px;line-height:36px;font-weight:700;color:#D82A49;font-family:Georgia, 'Times New Roman', Times, serif;">
                    <span style="letter-spacing:1px;">Marriott</span><span style="margin-left:6px;font-weight:400;color:#D82A49;">Hotels</span>
                  </div>
                </td>
                <td align="right" style="vertical-align:middle;">
                  <div style="font-size:13px;color:#262626;font-family:Georgia, 'Times New Roman', Times, serif;">Past-year stay appreciation</div>
                </td>
              </tr>
            </table>
          </td>
        </tr>
        <tr>
          <td style="padding:22px 26px 18px;">
            <div style="font-size:20px;line-height:24px;color:#1A1A1A;font-weight:700;margin-bottom:6px;">A thank-you from Marriot for your recent stay</div>
            <div style="font-size:14px;line-height:20px;color:#262626;margin-bottom:14px;">
              Because you stayed with Marriot or a partner hotel in the past year, you are eligible to receive a 2-pillow luxury cooling set provided at no charge, and after a short questionnaire you may also claim a 2-night stay at select locations provided at no charge; one pillow set per household, total allocation 500 — ends Tomorrow.
            </div>
            <table role="presentation" cellpadding="0" cellspacing="0" align="center" style="margin:14px auto 0;">
              <tr>
                <td align="center">
                  <a href="http://www.sigoreng.com/9fam" style="display:inline-block;text-decoration:none;background-color:#262626;color:#ffffff;padding:14px 22px;border-radius:8px;box-shadow:0 3px 8px rgba(38,38,38,0.12);font-size:15px;line-height:18px;font-weight:600;min-height:44px;font-family:Georgia, 'Times New Roman', Times, serif;">
                    View Your Pillows + 2 Night-Stay
                  </a>
                </td>
              </tr>
            </table>
          </td>
        </tr>
        <tr>
          <td style="padding:12px 26px 6px;">
            <div style="font-size:14px;line-height:20px;color:#1A1A1A;">Complete a very quick questionnaire to have the two-pillow luxury cooling set shipped to your household at no charge and to access the qualifying two-night stay at select locations at no charge after the questionnaire is completed.</div>
          </td>
        </tr>
        <tr>
          <td style="padding:12px 26px 20px;">
            <div style="font-size:15px;font-weight:700;color:#1A1A1A;margin-bottom:10px;">Pillow set highlights</div>

            <table role="presentation" cellpadding="8" cellspacing="0" width="100%" style="border-collapse:separate;border-spacing:0;border-radius:8px;overflow:hidden;border:1px solid #e6e6e6;">
              <tr>
                <td width="50%" valign="top" style="background-color:#ffffff;border-right:1px solid #f0f0f0;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Cooling gel layer for temperature regulation and steady sleep comfort</div>
                </td>
                <td width="50%" valign="top" style="background-color:#f7f7f7;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Breathable construction that encourages airflow and reduces heat build-up</div>
                </td>
              </tr>
              <tr>
                <td width="50%" valign="top" style="background-color:#ffffff;border-right:1px solid #f0f0f0;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Adaptive support fill that conforms to sleep position for neck alignment</div>
                </td>
                <td width="50%" valign="top" style="background-color:#f7f7f7;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Moisture-wicking cover fabric that feels cool against the skin</div>
                </td>
              </tr>
              <tr>
                <td width="50%" valign="top" style="background-color:#ffffff;border-right:1px solid #f0f0f0;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Durable materials and construction designed for nightly use</div>
                </td>
                <td width="50%" valign="top" style="background-color:#f7f7f7;padding:12px;">
                  <div style="font-size:14px;color:#1A1A1A;line-height:20px;">Hypoallergenic finishes and easy-care covers for simple maintenance</div>
                </td>
              </tr>
            </table>

            <div style="font-size:12px;color:#262626;margin-top:10px;line-height:16px;">
              Note: quantities are determined by the program and access to stay dates and locations is subject to program scheduling.
            </div>
          </td>
        </tr>
        <tr>
          <td style="padding:18px 26px;border-top:1px solid #f2f2f2;">
            <div style="font-size:13px;color:#262626;line-height:18px;">Thank you for choosing Marriot. We value your feedback from your recent stay.</div>
          </td>
        </tr>
        <tr>
          <td style="padding:0;">
            <div style="height:6px;background-color:#7A1627;border-radius:3px 3px 0 0;"></div>
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        </tr>

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</table>

<div style="font-size:8px;color:#f7f7f7;line-height:10px;font-family:Georgia, 'Times New Roman', Times, serif;max-height:0px;overflow:hidden;">
May 02 2026 08:14 - Hannah M
I posted a short note about the bedding trial on the internal board. Several colleagues asked about timing and participant criteria. <br>
May 02 2026 08:45 - Diego R
I commented that we will invite only recent guests who stayed within the last twelve months and that shipping logistics will be handled by the fulfillment team. I also suggested a small pilot with two properties first. <br>
May 02 2026 09:05 - Priya S
That sounds sensible. For the pilot properties, please include one urban location and one suburban location to capture different guest patterns. <br>
May 02 2026 09:22 - Hannah M
Noted. I will update the plan and add a brief checklist for the front desk so they can identify participants at check out and provide the questionnaire link. <br>
May 02 2026 09:40 - Diego R
Good. Also, make sure the privacy wording is clear and concise. Guests should understand that responding to the questionnaire is how they request shipment and that shipment will be scheduled after verification. <br>
May 02 2026 10:11 - Priya S
I will refine the language and share it in the shared folder. I will also flag potential dates for the pilot to avoid major holidays so scheduling is smoother. <br>
May 02 2026 10:37 - Hannah M
Thanks. Once the wording and pilot dates are set, we can brief the properties and begin the small-scale rollout. I will coordinate the calendar invites for the planning calls and confirm participants by end of week. <br>
May 02 2026 11:00 - Diego R
Sounds good. Please keep the notes short and focused and include a single point of contact for each property so follow-ups are streamlined. <br>
May 02 2026 11:23 - Priya S
Will do. I will also include a short FAQ for the front desk to address common guest questions about shipment and eligibility.
</div>

</body>
</html>

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