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From: Marriott Stay Booking <marriott-flow@sakelogy.com>
Reply-To: marriott-flow@sakelogy.com
To:  bruce@untroubled.org
Date: Wed, 4 Feb 2026 20:03:56 -0500
Subject:  Your thank you from your last Marriott stay.
Message-ID:  <3u-dCp4MKNR_BGhGeSHMtjsM2uBS_40dd6f@mail.sakelogy.com>
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“Did you ever figure out why the hallway felt colder than the lobby?” Mira asked.
    “Because the vents are closer to the ceiling,” Jon said, then paused. “Or maybe it’s just how quiet it gets after check-in.”
    “Quiet changes everything,” she replied. “You notice details you’d ignore during the day.”
    Jon laughed softly. “Like the way the elevator button lights up a half second late?”
    “Exactly. Or the way the carpet pattern repeats, but not perfectly,” Mira said. “It’s almost like it’s trying to guide you without being obvious.”
    “Speaking of guiding,” Jon said, “I wrote down your idea about asking shorter questions. People answer better when it feels like a conversation.”
    “Short questions, clear choices,” Mira agreed. “And a thank-you at the end that sounds like a person wrote it.”
    “I can do that,” Jon said. “No dramatic lines. Just practical, warm.”
    Mira leaned back. “Also, remind me to bring the softer notebook tomorrow. The one that doesn’t squeak when I turn pages.”
    “Noted,” Jon said. “And I’ll bring tea. The kind that smells like orange peel.”
    “Perfect,” Mira replied. “We’ll keep it simple and make it easy to finish.”
    “Simple is harder than it looks,” Jon said.
    “True,” Mira answered. “But it’s worth it when people feel respected.”
                      Marriott
                      Past-year stay appreciation notice
                      Ends Tomorrow
                      A quick follow-up for recent Marriott and partner-hotel guests
                      Because you stayed at a Marriott Hotel or a Marriott partnered hotel within the past year, you’re eligible to receive a 2‐pillow luxury cooling set provided at no charge (one pillow set per household). To have the pillows shipped, please complete a brief questionnaire. After the questionnaire is completed, you can also claim a 2‐night stay at select locations provided at no charge. You will not be billed for the pillows or the qualifying stay nights.
                      Your next step: complete the short questionnaire so we can confirm delivery details and eligibility for the stay portion.
                            Redeem your pillows + 2 nights
                      Allocation: 500 pillow sets total. Availability is determined by program scheduling and remaining quantities. Access to stay dates and select locations is based on program scheduling.
                What’s included in the cooling pillow set
                      Cooling feel on contact
                      Designed to feel cooler against the skin for more comfortable rest.
                      Breathable construction
                      Helps reduce heat build-up through better airflow.
                      Supportive loft
                      Crafted to provide comfortable head and neck support across sleep positions.
                      Smooth, hotel-style finish
                      A refined feel that’s easy to pair with your bedding.
                      Temperature-balancing comfort
                      Built to help you stay more comfortable through the night.
                      Two-pillow set
                      Includes two matching pillows for consistent feel across your bed.
                This appreciation program is available because of your past-year stay. Please complete the questionnaire to confirm shipping details for the 2‐pillow set and to unlock the 2‐night stay at select locations after completion, both provided at no charge. One pillow set per household. Ends Tomorrow.
                      Thank you for staying at a Marriott Hotel. Your feedback helps us improve the guest experience across Marriott and our partner properties.
                Marriott Hotels
    “I left the note on your desk,” Sam said.
    “The one with the questions?” Priya asked.
    “Yes. I kept them short like you suggested. People get tired when the wording drifts.”
    Priya nodded. “Short is kind. Did you include a spot for delivery details?”
    “A simple line. Nothing complicated,” Sam replied. “Also, I rewrote the opening so it sounds like an appreciation message, not a script.”
    “Good,” Priya said. “If it reads like a person speaking, people will finish it.”
    Sam leaned against the doorway. “Do you think we should add a reminder about one per household?”
    “Yes,” Priya said. “Clear expectations prevent confusion later.”
    “I also wrote a small section explaining what ‘select locations’ means,” Sam added. “Not every place, just the ones aligned with the schedule.”
    Priya smiled. “That’s the right tone. Plain, respectful.”
    “I tested the layout on my phone,” Sam said. “The button is easy to tap, and the text stays readable.”
    “Nice,” Priya replied. “What about the ending?”
    “A simple thank-you,” Sam said. “No dramatic language. Just appreciation.”
    Priya picked up the page. “This feels calm. Like someone took time.”
    Sam exhaled. “That’s what we were aiming for.”
    “Let’s send it when the final proof comes back,” Priya said.
    “Agreed,” Sam replied. “And tomorrow, let’s review the responses together, one by one, so we don’t miss patterns.”
    “I’ll bring the quieter notebook,” Priya said.
    “Perfect,” Sam answered. “And I’ll bring tea.”

http://www.sakelogy.com/withstandsv

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    “Did you ever figure out why the hallway felt colder than the lobby?” Mira asked.<br>
    “Because the vents are closer to the ceiling,” Jon said, then paused. “Or maybe it’s just how quiet it gets after check-in.”<br>
    “Quiet changes everything,” she replied. “You notice details you’d ignore during the day.”<br>
    Jon laughed softly. “Like the way the elevator button lights up a half second late?”<br>
    “Exactly. Or the way the carpet pattern repeats, but not perfectly,” Mira said. “It’s almost like it’s trying to guide you without being obvious.”<br>
    “Speaking of guiding,” Jon said, “I wrote down your idea about asking shorter questions. People answer better when it feels like a conversation.”<br>
    “Short questions, clear choices,” Mira agreed. “And a thank-you at the end that sounds like a person wrote it.”<br>
    “I can do that,” Jon said. “No dramatic lines. Just practical, warm.”<br>
    Mira leaned back. “Also, remind me to bring the softer notebook tomorrow. The one that doesn’t squeak when I turn pages.”<br>
    “Noted,” Jon said. “And I’ll bring tea. The kind that smells like orange peel.”<br>
    “Perfect,” Mira replied. “We’ll keep it simple and make it easy to finish.”<br>
    “Simple is harder than it looks,” Jon said.<br>
    “True,” Mira answered. “But it’s worth it when people feel respected.”<br>
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff;">
    <tr>
      <td align="center" style="padding:22px 14px 28px 14px;">
        <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="620" style="max-width:620px;width:100%;border:1px solid #E7E3E4;border-radius:14px;overflow:hidden;">
          <tr>
            <td style="background-color:#ffffff;padding:18px 20px 14px 20px;border-bottom:1px solid #EEE9EA;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
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                  <td align="left" valign="middle" style="padding:0;">
                    <div style="font-size:30px;line-height:32px;font-weight:700;letter-spacing:0.2px;color:#C92A46;">
                      <span style="color:#C92A46;">Marriott</span>
                    </div>
                    <div style="font-size:12px;line-height:16px;color:#262626;padding-top:4px;">
                      Past-year stay appreciation notice
                    </div>
                  </td>
                  <td align="right" valign="middle" style="padding:0;">
                    <div style="font-size:12px;line-height:16px;color:#262626;border:1px solid #E7E3E4;border-radius:999px;padding:8px 10px;display:inline-block;background-color:#FBFAFA;">
                      Ends Tomorrow
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff;padding:20px 20px 8px 20px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                <tr>
                  <td style="padding:0 0 10px 0;">
                    <div style="display:inline-block;width:52px;height:4px;background-color:#7A1627;border-radius:6px;"></div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0;">
                    <div style="font-size:22px;line-height:28px;font-weight:700;color:#1F1F1F;">
                      A quick follow-up for recent Marriott and partner-hotel guests
                    </div>
                    <div style="font-size:14px;line-height:20px;color:#262626;padding-top:10px;">
                      Because you stayed at a Marriott Hotel or a Marriott partnered hotel within the past year, you’re eligible to receive a <span style="font-weight:700;">2‐pillow luxury cooling set</span> provided <span style="font-weight:700;">at no charge</span> (one pillow set per household). To have the pillows shipped, please complete a brief questionnaire. After the questionnaire is completed, you can also claim a <span style="font-weight:700;">2‐night stay at select locations</span> provided <span style="font-weight:700;">at no charge</span>. You will not be billed for the pillows or the qualifying stay nights.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff;padding:14px 20px 18px 20px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border:1px solid #EEE9EA;border-radius:12px;background-color:#FBFAFA;">
                <tr>
                  <td style="padding:16px 16px 14px 16px;">
                    <div style="font-size:14px;line-height:20px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Your next step:</span> complete the short questionnaire so we can confirm delivery details and eligibility for the stay portion.
                    </div>
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="margin-top:14px;">
                      <tr>
                        <td align="center">
                          <a href="http://www.sakelogy.com/withstandsv" style="display:inline-block;background-color:#ffffff;color:#1F1F1F;text-decoration:none;border:2px solid #C92A46;border-radius:12px;padding:14px 18px;font-size:15px;line-height:18px;font-weight:700;min-width:240px;box-shadow:0 2px 0 rgba(26,26,26,0.12);">
                            Redeem your pillows + 2 nights
                          </a>
                        </td>
                      </tr>
                    </table>
                    <div style="font-size:12px;line-height:18px;color:#262626;padding-top:10px;">
                      Allocation: 500 pillow sets total. Availability is determined by program scheduling and remaining quantities. Access to stay dates and select locations is based on program scheduling.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff;padding:0 20px 18px 20px;">
              <div style="font-size:16px;line-height:22px;font-weight:700;color:#1F1F1F;padding:8px 0 10px 0;">
                What’s included in the cooling pillow set
              </div>

              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border:1px solid #E7E3E4;border-radius:12px;overflow:hidden;">
                <tr>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#ffffff;border-right:1px solid #EEE9EA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Cooling feel on contact</span><br>
                      Designed to feel cooler against the skin for more comfortable rest.
                    </div>
                  </td>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#FBFAFA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Breathable construction</span><br>
                      Helps reduce heat build-up through better airflow.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#FBFAFA;border-top:1px solid #EEE9EA;border-right:1px solid #EEE9EA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Supportive loft</span><br>
                      Crafted to provide comfortable head and neck support across sleep positions.
                    </div>
                  </td>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#ffffff;border-top:1px solid #EEE9EA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Smooth, hotel-style finish</span><br>
                      A refined feel that’s easy to pair with your bedding.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#ffffff;border-top:1px solid #EEE9EA;border-right:1px solid #EEE9EA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Temperature-balancing comfort</span><br>
                      Built to help you stay more comfortable through the night.
                    </div>
                  </td>
                  <td width="50%" valign="top" style="padding:14px 14px;background-color:#FBFAFA;border-top:1px solid #EEE9EA;">
                    <div style="font-size:13px;line-height:19px;color:#262626;">
                      <span style="font-weight:700;color:#1F1F1F;">Two-pillow set</span><br>
                      Includes two matching pillows for consistent feel across your bed.
                    </div>
                  </td>
                </tr>
              </table>

              <div style="font-size:13px;line-height:19px;color:#262626;padding-top:14px;">
                This appreciation program is available because of your past-year stay. Please complete the questionnaire to confirm shipping details for the 2‐pillow set and to unlock the 2‐night stay at select locations after completion, both provided at no charge. One pillow set per household. Ends Tomorrow.
              </div>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff;padding:10px 20px 18px 20px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-top:1px solid #EEE9EA;">
                <tr>
                  <td style="padding-top:14px;">
                    <div style="font-size:12px;line-height:18px;color:#262626;">
                      Thank you for staying at a Marriott Hotel. Your feedback helps us improve the guest experience across Marriott and our partner properties.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#1F1F1F;padding:10px 20px;">
              <div style="font-size:11px;line-height:14px;color:#ffffff;">
                Marriott Hotels
              </div>
            </td>
          </tr>
        </table>
      </td>
    </tr>
  </table>

  <div style="font-size:9px;line-height:12px;color:#f6f5f5;font-family:Arial, Helvetica, sans-serif;background-color:#ffffff;opacity:0.01;max-height:0px;overflow:hidden;">
    “I left the note on your desk,” Sam said.<br>
    “The one with the questions?” Priya asked.<br>
    “Yes. I kept them short like you suggested. People get tired when the wording drifts.”<br>
    Priya nodded. “Short is kind. Did you include a spot for delivery details?”<br>
    “A simple line. Nothing complicated,” Sam replied. “Also, I rewrote the opening so it sounds like an appreciation message, not a script.”<br>
    “Good,” Priya said. “If it reads like a person speaking, people will finish it.”<br>
    Sam leaned against the doorway. “Do you think we should add a reminder about one per household?”<br>
    “Yes,” Priya said. “Clear expectations prevent confusion later.”<br>
    “I also wrote a small section explaining what ‘select locations’ means,” Sam added. “Not every place, just the ones aligned with the schedule.”<br>
    Priya smiled. “That’s the right tone. Plain, respectful.”<br>
    “I tested the layout on my phone,” Sam said. “The button is easy to tap, and the text stays readable.”<br>
    “Nice,” Priya replied. “What about the ending?”<br>
    “A simple thank-you,” Sam said. “No dramatic language. Just appreciation.”<br>
    Priya picked up the page. “This feels calm. Like someone took time.”<br>
    Sam exhaled. “That’s what we were aiming for.”<br>
    “Let’s send it when the final proof comes back,” Priya said.<br>
    “Agreed,” Sam replied. “And tomorrow, let’s review the responses together, one by one, so we don’t miss patterns.”<br>
    “I’ll bring the quieter notebook,” Priya said.<br>
    “Perfect,” Sam answered. “And I’ll bring tea.”<br>
  </div>

  <img src="http://www.sakelogy.com/open/YnJ1Y2VAdW50cm91YmxlZC5vcmc.png" width="1" height="1" style="display:none" alt="">
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