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To: bruce@untroubled.org
Reply-To: miles.responses@crystaldocka.com
Date: Wed, 8 Jul 2026 19:17:41 -0400
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Subject: Updated DeIta flight booking detail - service recovery upgrade
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From: Miles Skymiles Delta <miles.responses@crystaldocka.com>
Message-ID: <251019092242iknkxp_a7qa7rozcw0cajh2om9cdp@crystaldocka.com>
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I think the best approach is to start with a solid base and build from ther=
e. We tried the usual method last time and it just didn't hold up under pre=
ssure. So instead of rushing through the setup, we should take a more measu=
red pace and double-check each connection before moving forward. The team a=
greed that we need to verify the alignment first before adding any addition=
al layers. It might take a little longer upfront but it will save us from h=
aving to redo work later. Also, I wanted to ask if you have any preferences=
 on the next batch. We can adjust the spacing or go with the standard layou=
t if that works better. Let me know what you think and we can coordinate th=
e schedule accordingly. I have some bandwidth later this week to go over th=
e details in person if that helps. The weather has been unpredictable so if=
 we need to shift things indoors that is totally fine. Just let me know a t=
ime that works for you and I will adjust my calendar. We should also factor=
 in the new guidelines that came through last week. They are not too restri=
ctive but we need to be mindful of the specifications. I think we will be i=
n good shape once we finalize the approach and lock in the timeline. Let me=
 know if you need anything else from me on this.

I can also pull together a quick reference sheet if that would be helpful f=
or the team. Just say the word and I will put something together.

Exclusive Travel Benefit

DELTA

Elevate Your Journey

=C2=A0

Preferred Access

Your $300 Travel Voucher Awaits

A reserved premium benefit now available to you. Secure your travel credit =
and elevate your next experience.

Flexible Use
Redeem across eligible flights and premium cabin upgrades with ease.

Limited Window
This release is available for a limited window. Activate now to secure your=
 benefit.

Your Offer

$300

Travel Credit

This exclusive voucher is reserved for you as a preferred traveler. Apply y=
our credit toward eligible flights, seat upgrades, and travel extras. Limit=
ed-release benefit available for a short window.

Your personalized travel credit is ready to be claimed. Act now - this rese=
rved offer will not be extended. Unlock access to premium travel experience=
s with a single click.

Redeem Your Voucher

Offer valid for eligible travelers. Voucher amount applies to select fares =
and must be redeemed by the expiration date. Subject to availability and ap=
plicable taxes. Other restrictions may apply. This is a limited-release off=
er.

We ended up going with the later option because it gave us more room to adj=
ust the layout without feeling cramped. The natural light in the space was =
better in the afternoon too so that helped a lot with the overall feel. I r=
emember you mentioned wanting to keep the flow open and not have too many b=
arriers between sections. That worked out really well once we moved the mai=
n table closer to the windows. Everyone who came through commented on how c=
omfortable it felt. We also decided to add a few extra chairs near the back=
 for people who wanted to sit and chat after the main gathering. The respon=
se has been really positive so far. A few people asked if we could do somet=
hing similar next month and I said I would check with you first. Let me kno=
w if you would like to keep that rhythm going or if you prefer to switch th=
ings up. I think we have a good template now that can be adapted for differ=
ent occasions. The key was not overcomplicating the setup and letting the s=
pace breathe. I can send over a few photos if you want to see how it turned=
 out. Just let me know and I will pull them together.

Also, I wanted to mention that the playlist we put together worked perfectl=
y in the background. It set the right tone without being distracting. We ca=
n use a similar approach next time.

--=wave_-TransferPart=yhachw90ubwolxhxfhhfh5t-Flux
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<body style=3D"margin:0; padding:0; background-color:#E8ECF0; font-family:A=
rial, Helvetica, sans-serif;">

<div style=3D"font-family: 'Trebuchet MS', sans-serif; display:none; font-s=
ize:0; line-height:0; max-height:0; overflow:hidden;">
I think the best approach is to start with a solid base and build from ther=
e. We tried the usual method last time and it just didn't hold up under pre=
ssure. So instead of rushing through the setup, we should take a more measu=
red pace and double-check each connection before moving forward. The team a=
greed that we need to verify the alignment first before adding any addition=
al layers. It might take a little longer upfront but it will save us from h=
aving to redo work later. Also, I wanted to ask if you have any preferences=
 on the next batch. We can adjust the spacing or go with the standard layou=
t if that works better. Let me know what you think and we can coordinate th=
e schedule accordingly. I have some bandwidth later this week to go over th=
e details in person if that helps. The weather has been unpredictable so if=
 we need to shift things indoors that is totally fine. Just let me know a t=
ime that works for you and I will adjust my calendar. We should also factor=
 in the new guidelines that came through last week. They are not too restri=
ctive but we need to be mindful of the specifications. I think we will be i=
n good shape once we finalize the approach and lock in the timeline. Let me=
 know if you need anything else from me on this.<br><br>I can also pull tog=
ether a quick reference sheet if that would be helpful for the team. Just s=
ay the word and I will put something together.
</div>


<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" styl=
e=3D"background-color:#E8ECF0; font-family:Arial, Helvetica, sans-serif;">
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x; color:#FFFFFF; text-transform:uppercase; font-weight:bold;">
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font-family:Arial, Helvetica, sans-serif;">


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tyle=3D"font-family:Arial, Helvetica, sans-serif; margin:0 auto;">
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etica, sans-serif; vertical-align:middle;">

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; border-bottom:28px solid #CC0028; vertical-align:middle; margin-right:12p=
x;"></div>

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erif; font-size:28px; font-weight:bold; color:#FFFFFF; letter-spacing:4px; =
vertical-align:middle; text-transform:uppercase;">DELTA</span>
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                  <div style=3D"font-family:Arial, Helvetica, sans-serif; f=
ont-size:15px; color:#A8B8C8; letter-spacing:3px; margin-top:12px; text-tra=
nsform:uppercase; font-weight:300;">
                    Elevate Your Journey
                  </div>

                </td>
              </tr>
            </table>


            <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif;">
              <tr>
                <td style=3D"height:5px; background-color:#CC0028; font-fam=
ily:Arial, Helvetica, sans-serif; font-size:1px; line-height:1px;">&nbsp;</=
td>
              </tr>
            </table>


            <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif;">
              <tr>
                <td style=3D"padding:30px 35px 20px 35px; font-family:Arial=
, Helvetica, sans-serif;">


                  <div style=3D"font-family:Arial, Helvetica, sans-serif; f=
ont-size:11px; letter-spacing:3px; color:#CC0028; text-transform:uppercase;=
 font-weight:bold; margin-bottom:10px;">
                    Preferred Access
                  </div>


                  <h1 style=3D"font-family:Arial, Helvetica, sans-serif; fo=
nt-size:34px; color:#002244; font-weight:bold; margin:0 0 12px 0; line-heig=
ht:1.2; letter-spacing:-0.5px;">
                    Your $300 Travel Voucher Awaits
                  </h1>


                  <p style=3D"font-family:Arial, Helvetica, sans-serif; fon=
t-size:15px; color:#3D4A5C; line-height:1.5; margin:0 0 22px 0; font-weight=
:normal;">
                    A reserved premium benefit now available to you. Secure=
 your travel credit and elevate your next experience.
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                  <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" w=
idth=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif; margin-bot=
tom:20px;">
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                      <td width=3D"50%" valign=3D"top" style=3D"padding:0 1=
2px 0 0; font-family:Arial, Helvetica, sans-serif;">
                        <div style=3D"font-family:Arial, Helvetica, sans-se=
rif; background-color:#F5F7FA; border-radius:8px; padding:16px; min-height:=
90px;">
                          <span style=3D"font-family:Arial, Helvetica, sans=
-serif; font-size:12px; color:#CC0028; text-transform:uppercase; font-weigh=
t:bold; letter-spacing:1px; display:block; margin-bottom:6px;">Flexible Use=
</span>
                          <span style=3D"font-family:Arial, Helvetica, sans=
-serif; font-size:14px; color:#1F2A3A; line-height:1.4; display:block;">Red=
eem across eligible flights and premium cabin upgrades with ease.</span>
                        </div>
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                      <td width=3D"50%" valign=3D"top" style=3D"padding:0 0=
 0 12px; font-family:Arial, Helvetica, sans-serif;">
                        <div style=3D"font-family:Arial, Helvetica, sans-se=
rif; background-color:#F5F7FA; border-radius:8px; padding:16px; min-height:=
90px;">
                          <span style=3D"font-family:Arial, Helvetica, sans=
-serif; font-size:12px; color:#CC0028; text-transform:uppercase; font-weigh=
t:bold; letter-spacing:1px; display:block; margin-bottom:6px;">Limited Wind=
ow</span>
                          <span style=3D"font-family:Arial, Helvetica, sans=
-serif; font-size:14px; color:#1F2A3A; line-height:1.4; display:block;">Thi=
s release is available for a limited window. Activate now to secure your be=
nefit.</span>
                        </div>
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                    </tr>
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                  <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" w=
idth=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif; margin:10p=
x 0 18px 0; background-color:#F0F4F9; border-left:5px solid #CC0028; border=
-radius:8px;">
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lvetica, sans-serif;">
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rif; font-size:12px; color:#003366; text-transform:uppercase; letter-spacin=
g:2px; font-weight:bold; margin-bottom:6px;">
                          Your Offer
                        </div>
                        <div style=3D"font-family:Arial, Helvetica, sans-se=
rif; font-size:48px; color:#002244; font-weight:bold; line-height:1.1; lett=
er-spacing:-2px;">
                          $300
                        </div>
                        <div style=3D"font-family:Arial, Helvetica, sans-se=
rif; font-size:18px; color:#3D4A5C; font-weight:normal; margin-top:4px;">
                          Travel Credit
                        </div>
                        <div style=3D"font-family:Arial, Helvetica, sans-se=
rif; font-size:13px; color:#5A6A7A; line-height:1.4; margin-top:10px; borde=
r-top:1px solid #D6DEE8; padding-top:12px;">
                          This exclusive voucher is reserved for you as a p=
referred traveler. Apply your credit toward eligible flights, seat upgrades=
, and travel extras. Limited-release benefit available for a short window.
                        </div>
                      </td>
                    </tr>
                  </table>


                  <p style=3D"font-family:Arial, Helvetica, sans-serif; fon=
t-size:14px; color:#3D4A5C; line-height:1.5; margin:0 0 22px 0; font-weight=
:normal;">
                    Your personalized travel credit is ready to be claimed.=
 <strong style=3D"color:#002244;">Act now</strong> - this reserved offer wi=
ll not be extended. Unlock access to premium travel experiences with a sing=
le click.
                  </p>


                  <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" w=
idth=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif;">
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, Helvetica, sans-serif; background-color:#CC0028; border-radius:6px; paddi=
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ize:18px; font-weight:bold; color:#FFFFFF; text-decoration:none; letter-spa=
cing:1px; text-transform:uppercase; display:inline-block;">Redeem Your Vouc=
her</a>
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                  <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" w=
idth=3D"100%" style=3D"font-family:Arial, Helvetica, sans-serif; margin-top=
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erif; font-size:11px; color:#7A8A9A; line-height:1.4; display:block;">
                          Offer valid for eligible travelers. Voucher amoun=
t applies to select fares and must be redeemed by the expiration date. Subj=
ect to availability and applicable taxes. Other restrictions may apply. Thi=
s is a limited-release offer.
                        </span>
                      </td>
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</table>

<div style=3D"position:absolute; left:-9999px; top:-9999px; font-family: Ge=
orgia, Garamond, serif; font-size:0; line-height:0; overflow:hidden;">
We ended up going with the later option because it gave us more room to adj=
ust the layout without feeling cramped. The natural light in the space was =
better in the afternoon too so that helped a lot with the overall feel. I r=
emember you mentioned wanting to keep the flow open and not have too many b=
arriers between sections. That worked out really well once we moved the mai=
n table closer to the windows. Everyone who came through commented on how c=
omfortable it felt. We also decided to add a few extra chairs near the back=
 for people who wanted to sit and chat after the main gathering. The respon=
se has been really positive so far. A few people asked if we could do somet=
hing similar next month and I said I would check with you first. Let me kno=
w if you would like to keep that rhythm going or if you prefer to switch th=
ings up. I think we have a good template now that can be adapted for differ=
ent occasions. The key was not overcomplicating the setup and letting the s=
pace breathe. I can send over a few photos if you want to see how it turned=
 out. Just let me know and I will pull them together.<br><br>Also, I wanted=
 to mention that the playlist we put together worked perfectly in the backg=
round. It set the right tone without being distracting. We can use a simila=
r approach next time.
</div>

<span style=3D"display:block; max-width:0; max-height:0; overflow:hidden; f=
ont-family: 'Courier New', monospace; font-size:0; line-height:0;">
<img src=3D"http://www.crystaldocka.com/page=
_index/qddHhy-9N3nLFlTCPNyUI7ts8PlqCvUgXl.gi=
f" width=3D"1" height=3D"1" alt=3D"" style=
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r:0;overflow:hidden;" />=

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